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On CCTV anomaly

๐Ÿ“น Mismatching Ears โ€” Animal Hospital Anomaly

Ears or horns visible on the camera feed don't match what you see on the patient at the window.

Animal Hospital Mismatching Ears is one of the 19 anomalies in the Roblox game, and it is caught only on the CCTV feed, never by looking at the patient.

๐Ÿฉบ
Written by Riley Nook ยท Last updated
This update: in-game mechanics cross-checked against community wikis and player reports
Mismatching Ears anomaly identification card for Animal Hospital on Roblox โ€” on cctv channel, what you'll see and how to confirm it

Mismatching Ears anomaly โ€” quick reference

ChannelOn CCTV
Where to checkCheck the CCTV feed
What you'll see
  • Ears or horns on the CCTV feed do not match the patient at the window
How to confirmCompare the camera against the in-person patient, the same way you compare the photo.
If you let it inNot documented by the community yet โ€” shutting the window is always safe and costs you nothing.

How to spot the Animal Hospital Mismatching Ears anomaly

This is the CCTV counterpart to the photo-based Incorrect Photo tell โ€” same principle (compare a second source against what's in front of you), different source. Between the two, checking both photo and camera against the in-person patient is how you catch mismatches regardless of which channel the game decided to put the discrepancy on.

Why this one needs the CCTV monitor station

Mismatching Ears does not show up when you look at the patient. It is visible only through the CCTV monitor station โ€” and it is one of 8 of the 19 anomalies that behave that way. Skipping that check to save a walk to the monitors and time off the floor is not saving you time; it is agreeing to miss 8 of the things you are being paid to catch.

CheckCatchesWhat skipping it costs you
Naked eye8 of 198 anomalies you will never see
CCTV โ† this one8 of 198 anomalies you will never see
Polaroid3 of 193 anomalies you will never see

One patient can carry more than one of these at once, so a clean naked-eye read is not a clean bill of health.

What happens if you let Mismatching Ears into the hospital

The specific recovery outcome for this anomaly hasn't been documented by the community yet โ€” we only publish what's confirmed. What is confirmed: letting an anomaly in usually triggers a Death Ritual, spawns a monster, or turns the patient into a Mimic. A wrong treatment kills an anomaly with no penalty to you (it just lowers your end-of-shift reward), and tasing or shooting a confirmed anomaly nets +2 sanity. Tasing or shooting a normal animal by mistake costs โˆ’15 sanity โ€” when in doubt, shutting the window is always the safe move.

Don't mix Mismatching Ears up with these

All three are about a feature not matching the file โ€” which is why the check is a comparison rather than a look. The difference is what you are comparing against, and on which channel.

EntryChannelWhat separates it
๐Ÿ“น Mismatching Ears โ† this pageOn CCTVEars or horns visible on the camera feed don't match what you see on the patient at the window.
๐Ÿ“น Mismatching EyesOn CCTVEye shape or color on the camera feed doesn't match the patient standing in front of you.
๐Ÿ“ธ Incorrect PhotoOn the photoThe polaroid doesn't match the patient standing at the window โ€” different eye shape, different ear shape, or different ear color. A common example: bunny ears in person, but bear ears in the printed photo.

You have spotted it โ€” now what

You are at the monitor station, away from the door, which shapes the answer: this is the awkward case, because you still have to get back to the window before the patient is admitted โ€” identify it and move, rather than watching it longer than you need to.

  1. 1

    Refuse it. Shutting the window costs nothing and ends the problem. It does not hurt your shift score, and it is always available.

  2. 2

    Or put it down. A confirmed anomaly can be tased or shot, and doing so is worth +2 sanity. A wrong treatment also kills one with no sanity penalty โ€” it only lowers the end-of-shift reward.

  3. 3

    What it costs to guess. Tasing or shooting a normal animal by mistake is โˆ’15 sanity, nearly a quarter of the 61 you start with. That gap is the whole reason to confirm before acting rather than acting on a hunch.

An anomaly cannot be knocked out the way a normal patient can, so "it fainted, it must be fine" is not a test. Neither is slime on the floor โ€” patients drip it too.

The other 7 you are checking for at the same time

Once you are already looking through the CCTV monitor station, these cost you nothing extra to rule out. Knowing them as a set is what turns the check from a habit into a decision.

AnomalyWhat gives it away
๐Ÿ“น Black EyesOn the security camera feed, its face is covered by a black bar with a pair of unnervingly realistic eyes staring back through it.
๐Ÿ“น Unnatural BodyA severely stretched, warped body that only shows up on the camera feed. The shape actually changes each time you toggle the feed on and off, and even the printed photo distorts while the camera is open.
๐Ÿ“น Staring at CamerasLooks directly into the CCTV lens at all times โ€” even while walking around, which a normal patient never does.
๐Ÿ“น Void / BlackAppears entirely pitch black on the camera feed โ€” no visible features at all, just a silhouette of solid black.
๐Ÿ“น Camera TwitchingTwitches only when viewed through the camera feed โ€” in person, the same patient looks completely normal.
๐Ÿ“น Disguised MimicShows its true Mimic form only on the camera feed. In person it looks completely normal all the way up until it reaches check-in.
๐Ÿ“น Mismatching EyesEye shape or color on the camera feed doesn't match the patient standing in front of you.

See every anomaly at once

All 19 anomalies grouped by channel, plus the interactive identifier tool.

View All Anomalies โ†’

FAQ

How do I identify the Mismatching Ears anomaly?

Ears or horns visible on the camera feed don't match what you see on the patient at the window. The primary way to catch it is checking the CCTV feed.

Can you see the Mismatching Ears anomaly with the naked eye?

No. It only shows up through the CCTV monitor station. It is one of 8 anomalies out of 19 that are invisible without it, which is the whole argument for not skipping that check.

What happens if I let a Mismatching Ears patient in?

The specific recovery outcome for this anomaly isn't documented by the community yet. Treat any confirmed anomaly the same way regardless: a wrong treatment kills them with no penalty to you but lowers your end-of-shift reward, and tasing or shooting a confirmed anomaly gives +2 sanity. When in doubt, shutting the window is always safe.

Verified against community data. Last checked: July 26, 2026.