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Animal Hospital Characters & NPC Storylines

Five named NPCs visit the hospital across your shifts, and three of them carry real storylines with choices and consequences. Here's who they are and what each one wants.

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Written by Riley Nook ยท Last updated July 10, 2026
This update: in-game mechanics cross-checked against community wikis and player reports

๐Ÿฐ Barney โ€” the serial killer

White rabbit-like creature, mustache, brown hat ยท appears Shifts 2โ€“7, up to 3 visits per shift ยท neutral anomaly

Barney's visits form a chain: he asks for coffee (four cups in total across the story), leaves a red briefcase in your care, asks you to photograph him โ€” the first time you see his true form โ€” then asks for a scalpel, and finally begs you to hide him behind the front desk because the police are coming.

Ending A โ€” hide him

Don't rat him out to Officer Duckman and he leaves you the briefcase: a second coffee machine (300s cooldown) โ€” one of the best rewards in the game.

Ending B โ€” turn him in

Barney knocks Officer Duckman out cold and escapes. Duckman becomes a patient you have to treat. You get nothing.

Notes: tasers and guns don't work on Barney. Refusing his early requests doesn't break the chain or cost you the coffee machine.

๐Ÿญ Ratthew โ€” the informant

Small black rat, white muzzle, pink tail ยท first appears Shifts 2โ€“4 ยท explicitly NOT an anomaly (despite staring at cameras)

Ratthew introduces himself anonymously ("being small has its advantages"), later reveals his name, warns you to trust no one in this hospital, and admits it hurts that everyone treats him like an anomaly. On his final visit he says the government is hunting him, mentions his missing twin sister Rattina (who worked at Animal Corporation), and hands you a key and a note.

The key opens the safe behind the cat poster in Room 5: inside are Rattina's photo, a TOP SECRET briefcase, and a note about a successful experiment โ€” "Shadow can see everything now," widely read as the origin of the Stalker. Bonus: when an anomaly approaches check-in while Ratthew is in the office, he warns you in red text.

๐ŸฆŒ Dr. Harlow โ€” the boss

Orange deer, blue scrubs, head mirror, "TOP SECRET" briefcase ยท Shifts 1โ€“7

Your supervisor and tutorial-giver: he unlocks shutters and cameras after Shift 1, the shop and ER (Rooms 6โ€“8) after Shift 2, and the taser after Shift 3, grading you at the end of every shift until he stops appearing after Shift 7. His catchphrase: "Your sanity is important. Don't DIE on me." An anomaly version of him appears in a lobby-window easter egg โ€” the community suspects he's more involved than he lets on.

๐Ÿฆ† Officer Duckman โ€” the cop

Black duck, blue police cap ยท Shift 8+ ยท only appears if you agreed to hide Barney ยท not an anomaly

He arrives investigating Barney โ€” holding the photo you took. Turn Barney in and Duckman gets stabbed and knocked out (you'll have to treat him); stay quiet and he leaves peacefully. There is no reward for snitching.

๐Ÿ‡ Ron from Accounting โ€” the lore guy

Blue lop-eared rabbit, round glasses, white suit ยท Shifts 2โ€“3 ยท not an anomaly

"Name's Ron... from accounting." Ron is the game's walking lore dump: patients aren't sick, they're infected; the previous intern got eaten by a Bed Monster (hence the maple syrup he carries); the old files were moved out a month ago; he once saw the Mass of Eyes โ€” and the doctor who went looking for eyedrops never came back. He also wonders aloud why the hospital is always hiring.

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Storyline details verified against community data. Last checked: July 10, 2026. New Rattina content appeared in early July โ€” this page will be updated as the community documents it.